Martina Viduka

Clinic Relationship Manager at Qunomedical

Martina is the Clinic Relationship Manager at Qunomedical, which serves as a digital hub for high-quality, affordable treatments at home and abroad. Quno’s service is available to patients globally, with an initial focus on patients from English-speaking countries. Qunomedical has established partnerships with high-end hospitals and clinics in 29 countries now, and is continuously growing its partnership base. Martina is responsible for managing the clinic partnerships globally while being the face of patient advocacy and ensuring patient and partner satisfaction. She is continuously working towards improving partnerships at Qunomedical. Prior to working as clinic relationship manager at Qunomedical, Martina  graduated from Maastricht University with an MSc in Healthcare Policy, Innovation and Management. Before this, she completed her BSc in Nursing at the University of Toronto, Canada, where she worked as a registered nurse for over a decade in the Emergency Department at Mount Sinai Hospital. She also holds a specialisation in Geriatric Nursing. In 2010, Martina attended the University of Zagreb for Medical Studies. With her diverse international and clinical background, Martina understands the industry both from a business context and the bedside. Her aim at Qunomedical is to use innovation to foster access to high-quality healthcare for all.

Presentation title: A global patient stream turning online: The key ingredients to grow your patient base

Abstract

We will show how patients in our core European markets turn from hyper-local healthcare dependencies to (inter)national healthcare choices. It will feature (anonymised) clinic case studies in the most advanced European markets which tap into this online patient stream. We will discuss patterns/levers which all ‘best-in-class’ clinics respect, and in turn use to get ahead. This presentation aims to explain these levers and how to replicate them successfully.