Murat Kucukkaya

Managing Director of Middle East – Africa at Joint Commission International

Murat Kucukkaya serves as a Managing Director of Middle East – Africa. Murat has been working on a wide range of consultancy projects in the region and has extensive international experience in health care operations, quality management, health information system (HIS) implementation as well as Physician/Hospital integration and strategic planning for health care.

Prior to joining Joint Commission International, Murat served as Group Chief Operating Officer for Bourn Hall Fertility Center; where he had overall responsibility for operations in UAE and India.

Since 1991, Murat has worked at prestigious and well-respected medical centers in USA, UAE, Turkey, and Oman.

He offers management expertise in designing and implementing long-term strategic planning; creating and implementing new product lines; establishing quality and financial key performance indicators.

Presentation title: The Accreditation in Healthcare

It is a known fact that health care is constantly transforming, which is not unique to any country or institution.  It is a global phenomenon. Amidst all the transformation, the one thing that is constant is the need for quality of care and patient safety.  This factor alone is embodied in every provider’s mission and/or vision independent of the type of service being delivered.

Patients demand quality of care that is safe. The patients are getting savvier and demanding more active role in the decision making of their treatment, more consistent outcomes across the care continuum and last but not least access to affordable care.