Thursday 16.11.2017.

08:30 – 09:00

Arrival and registration of participants

09:00 – 09:30

Welcome speeches

09:30 – 09:45

Marijana Biondić (director of Crikvenica Tourist Board)- Crikvenica Riviera – Meet the best health tourism destination in Croatia in 2017

Part I – 09:45 – 11:15

  1. The Patient Experience: What do American Medical Travellers Expect?Mouhanad Hammami, President and CEO of the Global Health Consultants, USA
  2. The Particularities of Medical Tourism Market Players’ Promotion in Ukraine and the CIS Market: An Individual Approach for Success- Julia V. Khomych, General Manager of JK Consulting Group, Ukraine
  3. Croatia – Russia: new possibilities and horizons in Health TourismAleksandra Fokeeva, TUI RUSSIA AND CIS tourism operator – Senior manager for government relations, social & corporate responsibility and development department
  4. Practical Example of a Successful Turnover Project in Croatian Public Health- Marinko Rade, Director of “Prim. dr.Martin Horvat” Orthopaedic Hospital, Croatia

11:15 – 11:45- Coffee break and networking

Part II – 11:45 – 13:00

Round table discussion: “Yesterday, today and tomorrow of health tourism”

  1. Gari Cappelli– Ministry of tourism of the Republic of Croatia
  2. Kristjan Staničić– Director of the Croatian National Tourist Board
  3. Denis Kovačić– Deputy minister of health of the Republic of Croatia
  4. Vladimir Mozetič– President of the Kvarner Health Tourism Cluster
  5. Nevenka Kovač– Head of the Specialty Hospital Medico
  6. Vlasta Brozičević– Head of Department Physical Medicine and Rehabilitation of the Polyclinic Terme Selce

13:00-14:00- Lunch

Part III – 14:00 – 15:30

  1. Integrative Medicine: A Strategically Important Chance for our County and for Traditional Chinese Medicine –  Ante Simonić, President of the Croatia-China Friendship Association, Croatia
  2. Houliping TCM Hospital Group Cooperation in Croatia- Andrew Shi, CEO of the Houliping TCM Hospital Group and General Manager of Triple “Tong” Health Preservation, China
  3. Methods of Financing Medical TourismJan Kordasiewicz, Board Advisor to Equilibrium The Health Tourism Provider, Poland
  4. Respiratory RehabilitationSilvije Šegulja, Deputy Head of Thalassotherapia Crikvenica, Croatia

15:30 – 16:00- Coffee break and networking

Part IV – 16:00 – 17:15

  1. Grow your profit through knowing your clients- Ognjen Bagatin, CEO of Polyclinic Bagatin, Croatia
  2. Email Marketing & Events: How a Satisfied Patient Becomes your AmbassadorAdriano Požarić, Founder and editor of Turizam info magazine and marketing specialist, Croatia
  3. Virtual 360 Goran Stanić, CEO and Founder of the Virtualno 360 company- leading company in Croatia for creating virtual walks of buildings, Croatia
  4. Healing Hotels of the World: Why Healing will Change the World- Elisabeth Ixmeier, Co-Founder and CCO of Healing Hotels of the World, Germany

Friday 17.11.2017.



“Kvarner Health, a big player in the German speaking market in the future!” -Evaluation and common goals -Lutz Lungwitz, President of German Medical Wellness Association


Organized tour of medical facilities