Thursday, 12th of November 2020

10:00 – 10:15

Welcome speeches

Part I – The Impact of the Pandemic on Health Tourism 

10:15 – 11:45

  1. Therapeutic approaches against COVID-19, Ivan Đikić, Professor at Goethe University Frankfurt and director of Institute of Biochemistry
  2. Croatian health travel – take the momentum!, Leila Krešić-Jurić, Managing Director & Co-Founder at HTI Partner
  3. PANEL „The Impact of the Pandemic on Health Tourism“

11:45-12:00 – Break

Part II – An Overview of Health Tourism Globally and a Positive Way Forward 

12:00 – 13:30

  1. The impact of COVID-19 on the global medical travel market, Keith Pollard, Editor in Chief of International Medical Travel Journal (IMTJ) and a Consultant for LaingBuisson
  2. Use the chance! Health will be the new currency – the new status symbol!, Csilla Mezösi, Secretary General of European Spa Association
  3. Strategic Harmony: Response to a Global Wake-Up Call, Velimir Srića, Lecturer, researcher, politician and consultant
  4. Unlocking the health tourism lockdown, Irving Stackpole, President of Stackpole & Associates, Inc.
  5. Questions and Answers 

Friday, 13th of November 2020

Part III – Up-to-Date Health Tourism Market

10:00 – 11:40

  1. Clusters/Associations 4.0, Laszlo Puczko, CEO & Co-Founder at Health Tourism Worldwide
  2. Redesigning Your Health Travel Experience: The Impact of Consumerism, COVID, & Technology, Elizabeth Ziemba, President and Founder of Medical Tourism Training
  3. Five Crisis Communication Lessons from Major Crisis Situations, Kristina Laco, Managing partner at Communications Office Colić, Laco & Partners
  4. Update on ACAP Medical Tourism Task Force Activities, Jeana Havidich, Lecturer of Anesthesiology and Perioperative Medicine
  5. Questions and answers

11:40 – 12:00 – Break

Part IV – Promotion and Communication in Health Tourism

12:00 – 13:40

  1. Treating patients from abroad: Berlin as a medical destination, Michaela Kehrer, Medical Tourism Manager of visitBerlin
  2. Healthcare Cybersecurity & Privacy Challenges in Medical Tourism, Salwa Rafee, Vice President at H-ISAC
  3. How did COVID-19 affect digital behavior?, Miroslav Varga, Google certified trainer at Escape Ltd.
  4. Branding and Marketing in the age of COVID-19, Ilan Geva, Medical Travel expert, influencer and opinion leader
  5. Questions and answers